About Us

Serving thousands of musicians since 2018, Rock City Sound is an online retailer specializing in quality pre-owned electric guitars and effects.

You can read our customer feedback here.

You can contact us by clicking here.

 

Shipping Policy

We ship with tracking to the continental United States, typically within one to two business day of received payment being cleared.

Sales tax of 8% applies to all orders shipping within the state of Illinois.

 

Return Policy

New Items

Returnable within 7 days of delivery.

Used & Vintage Items

Returnable within 3 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.